House Rules

House Rules & Terms of Stay:

By confirming your reservation, you acknowledge and agree to the following terms:

1. Check-in/Check-out : Standard check-in time is between 3 PM and 8 PM. Check-out is by noon. If you require an early check-in or late check-out (subject to availability), a fee of AED 350 will apply.

2. Identification : As per the requirements of the Department of Economy and Tourism (DET), the following identification documents are required for registration:

   • For international guests: A clear copy of your passport with signature.

   • For GCC guests: A clear copy of your Emirates ID (front and back). Please make sure not to cover any of the faces on the EID.

   • Additionally, WhatsApp mobile numbers and email addresses are required for efficient registration. Please provide this information at least 7 days before your arrival to ensure a smooth and quick check-in process.

3. Property Care : You are expected to maintain the cleanliness of the property during your stay and return it in the same condition as when you arrived. Any costs associated with uncleanliness, damage, or neglect caused by you or your actions will be charged accordingly.

4. Waste Disposal : Dispose of all waste responsibly. Do not leave trash for extended periods to avoid attracting pests.

5. Damage Responsibility : You are responsible for any property damage or loss resulting from your actions, negligence, or carelessness. This includes any deliberate or reckless behavior that leads to damage to the property, furniture, appliances, or other belongings inside the property.

6. No Smoking : Smoking is strictly prohibited inside the property. A fine of AED 500 will be imposed if this rule is violated. Shisha smoking is also prohibited.

7. No Parties : Parties, loud gatherings, or disruptive behavior are strictly prohibited inside the apartment. Please respect the peace of the property and neighbors.

8. No Pets : For the comfort and safety of all guests, no pets are allowed on the premises under any circumstances.

9. No BBQ : Barbeques are strictly forbidden inside the property or on the balcony. A fine of AED 1000 will be charged for violations, along with immediate eviction from the property. Some buildings may have designated BBQ areas—please check with building management for more information.

10. Indemnity : You agree to indemnify and hold harmless the property management against any claims for personal injury, damage, or loss of personal belongings that may occur during your stay. We recommend securing your possessions, as the property insurance does not cover loss or damage to guests’ items.

11. Extra Charges :

    • Lost access card: AED 500

    • Lost parking card: AED 500

    • Lost door key: AED 250

    • Smoking odor removal (Ozone/Deep cleaning): AED 500

    • Excessive mess or cleaning required: AED 500

Your cooperation in following these rules is essential for ensuring a pleasant and hassle-free stay. Thank you for your understanding and compliance!